Fighting Italian sounding, an illegal counterfeiting practice, is not easy as direct consumer support is needed to counter it.
Each user has the opportunity to take photographs of products that are not in Realia’s database to initiate a verification practice.
To incentivize users to perform this crucial task and other activities within the app, gamification was introduced.
Through points, prizes and rankings, it has been possible to cultivate an active and pro-active user base to Realia’s cause, coining the term “Knights of Made in Italy.”